The Design of Everyday Things
Material type: TextPublication details: Basic BooksDescription: 272 pagesISBN:- 9780465067107
- 620.82
- TS171.4
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | Lake Chapala Society | 620.8 NORM (Browse shelf(Opens below)) | 1 | Available | 47964 |
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620.1 STAU Clay | 620.5 RATN Nanotechnology | 620.53 HARR The Suicide of Reason | 620.8 NORM The Design of Everyday Things | 621 KRUP Earth: The Sequel | 621.3 MILB Schrodinger's Machines | 621.38 SCHUL The Telephone Gambit |
First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on how--and why--some products satisfy customers while others only frustrate them.
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