000 00661nam a2200181 4500
010 _a95032400
020 _a9780070145320
024 _a32820340
050 _aTS156.6
082 _a658.562
100 1 _aPhilip B. Crosby
245 1 _aQuality is Still Free
260 _bMcGraw-Hill Companies
300 _a288 pages
520 _aThis work provides an analysis of the author's entrepreneurial experiment in which he took quality ideas learned in corporate settings and adapted them to the business world at large. It re-examines concepts such as The 5 Erroneous Assumptions about Quality and Zero-Defects Mantra.
650 _aManagement
999 _c4668
_d4668