TY - BOOK AU - Paul Carroll TI - Big Blues: The Unmaking of IBM SN - 9780517591970 AV - HD9696.C64 U1 - 338.7610041 PB - Crown KW - Business N2 - Chronicles the decline of IBM, explaining how corporate pride, inflexibility, bad decisions, and an inability to understand a changing marketplace has led to IBM's fall. 100,000 first printing. $100,000 ad/promo. Tour ER -