TY  - BOOK
AU  - Philip B.Crosby
TI  - Quality is Still Free
SN  - 9780070145320
AV  - TS156.6 
U1  - 658.562 
PB  - McGraw-Hill Companies
KW  - Management
N2  - This work provides an analysis of the author's entrepreneurial experiment in which he took quality ideas learned in corporate settings and adapted them to the business world at large. It re-examines concepts such as The 5 Erroneous Assumptions about Quality and Zero-Defects Mantra
ER  -