TY  - BOOK
AU  - Susan Scott
TI  - Fierce Conversations
SN  - 9780425193372
AV  - BJ2121 
U1  - 302.346 
PB  - Berkley Trade
KW  - Social Science
N2  - The master teacher of positive change through powerful communication, Susan Scott, wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:    Overcome barriers to meaningful communication  Expand and enrich conversations with colleagues, friends, and family  Increase clarity and improve understanding  Handle strong emotions-on both sides of the table
ER  -